Developer Support

When customers contact us for support, we strive to ensure the process is simple and straight forward.

Staffed by industry veterans used to supporting experienced developers, our team is ready to respond to your inquiries and requests.

We offer a variety of support options, including access to our team via e-mail support@streambase.com or by phone.

Self-serve support is available via the provision of online technical documentation, software downloads for existing customers, and a knowledge base.  For licensed customers and partners we offer tiered support levels to meet varying customer requirements, which is fully supported through case management and prioritization via our customer support portal.

While you are visiting us, please take a look at our training programs and consider becoming a StreamBase Certified Developer if you would like to prove out your StreamBase expertise with a professional development qualification.